Contact Information

BeshayMD Clinic

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Clinic / Office Policies

• Appointments:Dr. Beshay sees patients by appointments only.

• New Patients: Are only seen upon referal from their family doctors or other specialist.

• No Referal: If you don't have a family doctor but have medical or cardiac problems which need to be evaluated; please call the office & the staff will try to help you to be seen.

• On-going Patient Care: You may phone to request a follow up appointment or a review if you have been previously seen within the past year.

• Inactive Patient: Patients who have not been seen for more than one year require a new referal.

• Missed Appointment: We require at least 24 hours notice if you will be unable to keep your appointment. If you miss your appointment without 24 hour notification you will be billed for the missed appointment.

• Medications Renewal: Only those prescriptions that are directly related to the reason for consultation will be renewed; all other medications must be filled by the refering physician or family doctor. Please remember to ask for medications renewal during your appointment, under no circumstances the medications will be renewed over the phone. If you forgot to do so during your regular appointment, call to make an appointment to renew your medications.

• Test Results: The great volume of tests results makes it impossible to call patients with every normal results. You will ,of course, be informed if there is significant abnormal result; and if we feel the results require descussion we will arrange for appropriate follow-up. If you wish you may make an appointment to review your results.

• After Hours Care: The office is closed on weekends and statutory holidays. Please go to your local emergency department or call your family doctor for care when the office is closed.

• Medical Sudents: Occasionlly there will be a medical student or resident (doctor in training) spending several weeks accompanying Dr. Beshay in the office. A full explanation of the teaching arrangement will be given to you should there be a student doctor or medical resident in the office. Your participation in their learning would be optional.

Email Communication Guidelines

Due to the insecure nature of email communication, we do not wish to use email as a means of communication with the public or patient:

• Regarding questions or issues of medical nature

• To establish physician / patient relationship

• To book or cancel appointments or

• For inquiries regarding fees, services or similar matters.

Email communications regarding such matter will not be responded to and will be discarded unread. If you wish to contact us regarding medical questions or issues or with regards to appointments, accounts or other questions please do so by telephone , fax or regular mail.