Contact Information
BeshayMD Clinic
Welland Office |
St.Catharines Office |
|---|---|
165 Plymouth Road, Suite CWelland, Ontario L3B 3E1Map itTel: 905-735-8131Fax: 1-888-825-1148 |
180 Vine St, Suite 106St. Catharines, Ontario L2M 4S8Map itTel: 905-225-1050Fax: 1-888-825-1148 |
For Directions , Please scroll down.
Clinic / Office Policies
• Appointments: Dr. Beshay sees patients by appointments only.
• New Patients: Are only seen upon referral from healthcare providers [ family doctors, another specialist, or nurse practitioner]. If you do not have referral, see below.
• No Referral: If you do not have a family doctor but have medical or cardiac problems which need to be evaluated; we accept referral from health care providers at walk in clinics and urgent care centers. You can click here to find a family doctor, or list of online call-in clinics to help you today. please call the office & the staff will try to help you to be seen.
• On-going Patient Care: You may phone to request a follow up appointment or a review if you have been previously seen within the past year, you also can try our online booking service, however if you need an earlier appointment, you may need a new referral.u have been previously seen within the past year.
• Inactive Patient: Patients who have not been seen for more than one year require a new referral.
• Missed Appointment: We require at least 24 hours notice if you will be unable to keep your appointment. If you miss your appointment without 24-hour notification you will be billed for the missed appointment.
• Medications Renewal: Only those prescriptions that are related to the reason for consultation will be renewed; all other medications must be filled by the referring physician or family doctor. Please remember to ask for medications renewal during your appointment. If you forgot to do so during your regular appointment, call to make an appointment physical or virtual (phone or video) to renew your medications, but this appointment can not be guaranteed to be on time before you run out of your medications supply. You also can do this online for a fee.
• Test Results: The great volume of tests results makes it impossible to call patients with every normal results. You will, of course, be informed if there is significant abnormal result; and if we feel the results require discussion we will arrange for appropriate follow-up. If you wish you may make a virtual appointment online to review your results.
• After Hours Care: The office is closed on weekends and statutory holidays. Please go to your local emergency department or call your family doctor for care when the office is closed.
• Medical Sudents: Occasionally there will be a medical student or resident (doctor in training) spending several weeks accompanying Dr. Beshay in the office. A full explanation of the teaching arrangement will be given to you should there be a student doctor or medical resident in the office. Your participation in their learning would be optional.
Email Communication Guidelines
Due to the insecure nature of regular email communication (gmail, hotmail …etc), we do not wish to use these emails as a means of communication with the public or patients. Below you will find suggestions for communication with our office:
• Regarding questions or issues of medical nature: Call the office or book online a virtual appointment
• To establish physician / patient relationship: Get a referral from a healthcare provider.
• To book or cancel appointments: Call the office or you can do this online here.
• For inquiries regarding fees, services or similar matters: Send secure message from here.
Email communications regarding such matter will not be responded to and will be discarded unread. If you wish to contact us regarding medical questions or issues or with regards to appointments, accounts or other questions please do so by telephone , fax, regular mail, or securely online as mentioned above.









